A friend of mine got to a leadership position a few months ago, but he was telling me that he didn’t feel comfortable yet as a leader, and he wasn’t sure if his leadership was on the right track. After discussing the situation with him for a few minutes, it seemed clear […]

Few people outside Brazil know about this, but the City of São Paulo prohibited any type of outdoor ads throughout the city. After reading Danny´s post on Beyond Madison Avenue I decided to prepare my own ideas relating this case to management issues, so I finally had a chance to go to São Paulo […]

Most small businesses still do not engage in large scale improvement programs (for example, Six Sigma), normally because they do not think that such tools are needed for their smaller operations, or because they believe costs are prohibitive, and those initiatives should be left for larger corporations.
I have some different thoughts on this, and the […]

One of the most difficult tasks for people nowadays is time management. There’s always too much to do, and the feeling that time is not enough haunts us constantly. Although I do not have a complete and magical time management toolkit that will transform your life, I can give some tips and ideas […]

A lot is discussed about the characteristics of a good salesman and his importance to the organization’s success. I believe that it’s true, the sales activity is probably one of the most important for an organization, especially for small and medium businesses.
Nevertheless, the sales activity should be considered in a broader view, not restricted […]

Do you want some top-notch consulting for free? It’s simple: listen to your customers’ complaints. Of course it would be better if complaints were not necessary at all, but if something is bothering him, the best thing that can happen to your business is when the customer lets out all of his […]

OK, I know that leadership can’t really be measured. But then, how do you differentiate leadership skills between two professionals? When you say that someone is a great leader, what are you implicitly measuring?
We can simplify the leadership equation by giving it two simple characteristics: quantity and quality.
Quantity
Although there’s no such […]

Information is almost a commodity nowadays. Everything you want to learn can be found in the internet, in your local bookstore or in the hundreds of course options available out there. Those who, like me, like to read a lot about management in general, have surely noticed that the information from the […]

We love talking about exceptional leaders and their teams working efficiently together towards the greatness of the company. Yes, that’s a situation that every organization wants, and should do its best to get as close as possible to it. Nevertheless, the reality is not that pretty. What we see is a lot […]

I was reading Jim Kukral´s Keep it Simple in 2007 article in MarketingProfs, commenting on the new buzzword for 2007: Simplexity. I fully agree with Jim on the “Duh!”, and I began thinking how this relates to management.
Well, in fact, most of the successful tools, theories and ideas in management (in […]